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Risk communication: For better or worse

The Covid-19 pandemic has highlighted the fact that there is no better time to communicate than during a time of crisis, and the uncertainty it’s created reminds us that risk will always be part of life This outbreak is undeniably affecting our lives and businesses alike. However, what strikes me is that, whether for better...
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Benefits of consultancy services outweigh risks

The ISO 20700 Guidelines for Management Consultancy Services offer a wealth of information for delivery of management consultancy services. Here are some insights  Despite the unpredictable economic climate, there is still demand for management consulting services. At the same time, it is a cutthroat profession with a notion of survival of the fittest. Tom Lambert,...
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Why are social-risk discussions so hard?

The risk landscape is ever changing and there will never be a dull moment for risk practitioners Many organisations are striving to uplift the communities in which they operate through corporate social responsibility programmes. South Africa recently experienced unrest in various parts of the country. The rationale on the ground is that most of this...
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Exploring the revised ISO 19011:2018

The new standard places emphasis on risks, opportunities and auditor competence. Have you ever wondered why auditors are often referred to as the backbone, ears and eyes of top management? This is because the auditors can provide a diverse and independent appraisal of an organisation’s operations and activities. The third edition of ISO 19011:2018 Guidelines...
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Key questions for monitoring and review of risk/opportunities

One of the most frequently asked questions is: how often should risks and opportunities be reviewed and monitored? The answer helps us establish whether an organisation’s risk-management process is effective The answer also has a significant influence on an organisation’s choice of risk/opportunity rating methodology at a given time. Above all, it puts a spotlight...
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Adopting a risk mindset

It is not too late for all sectors of industry to take lessons from the recent Boeing 737 MAX tragedy and adopt workplace strategies that focus on the benefits of a risk mindset in operations and activities In March this year, the crash of an Ethiopian Airlines Boeing 737 MAX claimed the lives of all...
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Forewarned is not always forearmed

From natural environmental disasters to the impact on the environment by human activity, there are countless factors to consider when it comes to the management of environmental risks During January 2019, the World Economic Forum published the 14th edition of the Global Risks Report 2019. The report highlighted that extreme weather conditions continue to be...
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When risk controls fail

During December 2018, I experienced a scenario that could trigger a debate on what happens when risk controls fail One of the critical skills needed by a bank teller is the ability to recognise potential risks related to cash transactions, as well as the ability to utilise the controls that are in place to mitigate...
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Achieving sustained success with ISO 9004:2018

The International Organization for Standardization (ISO) has published its new quality management standard, ISO 9004:2018, which aims to help companies achieve sustained success. According to ISO, before any standard is developed, guidance is needed to “confirm that a new international standard in the subject area is really needed”. This applies to the ISO 9004:2018 Quality...
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Jumping without a ‘chute?

Why do some employers fail to manage occupational health and safety (OHS) risks? General Colin Powell is a retired United States (US) Army general and former US National Security Advisor. He narrates how on one occasion, during an airborne training session, they were preparing to parachute from a helicopter on a rainy night: “I yelled...
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